What to do if your team is quiet quitting

Relevant Skills


2. Give credit & praise in private & group settings

Most people have workplace anxiety not from the difficulty of work itself, but the social pressures and expectations of the work. So, everyone wants to know if they are doing a good or bad job.

This is great news, as these causes of workplace anxiety are under your control as a manager and leader. Many managers are unaware of the importance of sharing consistent balanced positive feedback. Instead, most either lean too heavily on being critical or uncritical. So, if you instead set yourself a goal to leave sincere positive feedback at least once every 2 weeks with each person you directly manage you can get many benefits...

Some benefits of consistent positive feedback are team members that are:

3. Explain the company strategy & decisions

Anytime ateam, department or the company changes strategy in a way that affects other peoples work this must be be explained to the affected people. Failing to do this leads to a gradual build up of staff resentment toward management for changes they may not like and do not understand. However, once the reasoning behind changes are explained most people will support the changes, even if they strongly disagreed before. Explaining they "why" behind decision making is very important to be a leader that genuinely gets your team to buy into the greater vision.

3. Ask for feedback on strategy, work & process

3. Implement a cross-team mentor program

3. Ask your team members how they work best

3. Build a culture of acceptable failures from tests

3. Create clear company cultures and values

4. Teach meeting & company etiquette

and contributed to building a healthier, more open company culture. The benefit: How to do it:

2. Knowing how much of your document’s pages/slides were read (per each individual view)

Why this is useful: You might find barely anyone actually reads your document fully to 100%, or even to 70% of your document. With these insights, you can know exactly where you have the biggest drop-offs, knowing exactly where people stop reading. This can thus inform your optimization updates, showing you where you can make changes to improve the total completion rate. Similarly, if everyone reads your deck to a 100% completion rate in a short window of time this could suggest you can add more detail.

3. Knowing what device people view your documents on

Why this is useful: If you find most people view your documents on mobile you can optimize your decks for this viewing experience - vs a full desktop experience that might be harder to read.

4. Knowing if, and how often things like team training materials and other resources are used

Why this is useful: Often you can create extensive training programs for teams, only to find not much of it was read. With tools like this, you know what resources are actually being used by your team to then find out what is and isn’t working internally.

All of this aims to give you more data points and insights into how your documents are performing. This then allows you to create changes to your docs in a data-driven manner to continually improve their effectiveness. Check out tools like DocSend as there is a trove of features that can be very helpful, like; password-blocking views, tracking the location of reads, tracking operating systems of reads, and more.